MalaysianUpdates

Tag: #Digi

  • CelcomDigi’s Scam Awareness Survey probes public understanding of scam

    Based on the latest Ipsos report, 76% of Malaysians have encountered and been targeted by scams at one point in their lives; records from the National Scam Response Centre (NSRC) reported that over RM1.34 billion was lost to scammers in 2023. In efforts to ramp up more effective and targeted awareness initiatives, CelcomDigi Berhad (CelcomDigi) is launching a Scam Awareness Survey to gauge the public’s general knowledge of scams and related prevention methods.

    Commencing on 6 February 2024 in conjunction with Safer Internet Day, the survey will be held in collaboration with 307 internet centres known as Pusat Ekonomi Digital (PEDi) managed by CelcomDigi. The survey targets to gather 10,000 responses from Malaysians aged 18 and above.

    According to CelcomDigi’s Head of Sustainability Philip Ling, “As scammers grow increasingly advanced in endangering the wellbeing of Malaysians, we want to optimise our resources and network to drive stronger visibility and preparedness against the threats of scams. Findings from this survey is crucial for us to tailor educational initiatives that can address specific gaps in scam awareness while creating more targeted campaigns for the community. Additionally, the findings will also be insightful for policymakers and enforcement agencies to enhance collective actions in the war against scams.

    Striving to do business responsibly, CelcomDigi is guided by the simple principle to ACT – to create Awareness, drive high Compliance across the business while supporting efforts of enforcement agencies, and leverage Technology to combat cybercrimes and build relevant safeguards for Malaysians.

    Apart from this survey, the company has been a driving force in promoting a safer internet experience for all Malaysians, from kickstarting a joint nationwide roadshow Jelajah Anti-Scam Kebangsaan in 2023, conducting a series of SAFE @Schools digital safety talks to creating a one-stop SAFE Internet educational resource page for the public to easily access and download digital safety materials.

    CelcomDigi’s Scam Awareness Survey is accessible HERE and will be closed om 15 March 2024.

  • MEMPERKUKUHKAN KESIAPSIAGAAN PENJAWAT AWAM DALAM MENDEPANI JENAYAH PENIPUAN KEWANGAN

    Dalam usaha menghadapi peningkatan jenayah penipuan kewangan dan scam yang semakin berleluasa, CyberSecurity Malaysia dengan kerjasama CelcomDigi Berhad, Yayasan Pencegahan Jenayah Malaysia (MCPF) dan Gabungan Bertindak Anti-Scam (GBAS), disokong oleh Kementerian Komunikasi dan Digital (KKD) hari ini meneruskan siri penjelajahan kesedaran awam mengenai penipuan kewangan dan scam di Putrajaya. Program Jelajah Anti-Scam Kebangsaan 2023 – Peringkat Wilayah Persekutuan Putrajaya ini merupakan edisi terakhir sekali gus menutup tirai siri penjelajahan 2023 yang bermula pada awal tahun ini.

    Jelajah Anti-Scam Kebangsaan 2023 peringkat Putrajaya ini diadakan khusus untuk penjawat awam bagi memupuk kesedaran, memperkasa dan memperkukuhkan kesiapsiagaan mereka dalam mendepani ancaman scam dan jenayah siber. Para penjawat awam diberi pendedahan kepada lanskap keselamatan siber semasa, modus operandi (MO) terkini pelbagai jenis ancaman scam, tips dan amalan terbaik bagi mengelak dari menjadi mangsa scam.

    “Ancaman ini tidak hanya merugikan individu, tetapi turut memberi risiko terhadap kestabilan ekonomi dan kesejahteraan masyarakat secara amnya. Maka, isu ini perlu diberi perhatian serius oleh semua pihak termasuk penjawat awam. Program kesedaran mengenai jenayah scam perlu diteruskan secara konsisten agar informasi dapat disalurkan kepada masyarakat, termasuk penjawat awam. Melalui program ini, orang ramai boleh mempelajari kaedah melindungi diri daripada menjadi mangsa scam selain dapat mengamalkan sikap kawal kendiri apabila berhadapan dengan ancaman scam” kata Pengerusi Lembaga Pengarah CyberSecurity Malaysia Jeneral Tan Sri Dato’ Sri (Dr.) Haji Zulkifeli Bin Mohd Zin (Bersara).

    Pada bulan Januari sehingga November 2023, Pusat Tindakbalas Insiden Siber Cyber999 di bawah pengurusan CyberSecurity Malaysia menerima sebanyak 5,480 insiden keselamatan siber, di mana penipuan dalam talian (fraud) kekal di tangga teratas dengan jumlah insiden yang dilaporkan sebanyak 3,447. Pada tahun 2022, sebanyak 4,741 insiden berkaitan fraud telah dilaporkan ke Cyber999.

    Manakala, statistik daripada Jabatan Siasatan Jenayah Komersil (JSJK), Polis Diraja Malaysia (PDRM) Bukit Aman pula merekodkan kes jenayah dalam talian meningkat sebanyak 37% bagi tempoh Januari hingga November 2023 berbanding 2022 dari 23,608 kepada 32,366 kes dengan nilai kerugian sebanyak RM1.13 bilion, meningkat 46% berbanding tahun 2022.

    Menurut Ketua Pegawai Eksekutif CelcomDigi Berhad, Datuk Idham Nawawi, “Sebagai penyedia perkhidmatan digital, CelcomDigi memahami kepentingan menyediakan persekitaran internet yang kondusif dan selamat untuk semua di samping menyemai kemahiran penggunaan internet yang bertanggungjawab, selaras dengan aspirasi kerajaan untuk membina masyarakat Siber Madani. Kami menekankan prinsip A.C.T (BERTINDAK) iaitu memupuk Kesedaran (Awareness), meningkatkan tahap Pematuhan (Compliance) dalam organisasi dan bekerjasama dengan agensi penguatkuasaan, serta mengoptimumkan penggunaaan Teknologi (Technology) dalam memerangi ancaman scam. Kami percaya bahawa inisiatif secara kolektif ini dapat memberikan impak yang besar dalam memerangi scam secara berkesan.”

    Dianggarkan seramai 1,000 penjawat awam telah hadir pada sesi dialog dan forum anti-scam ini. Program yang diilhamkan oleh GBAS ini dianggotai oleh agensi kerajaan dan swasta, badan bukan kerajaan (NGO), antaranya Yayasan Pencegahan Jenayah Malaysia (MCPF), Persatuan Pengguna Siber Malaysia (MCCA), Persatuan Siswazah Wanita Malaysia (PSWM), Yayasan Digital Malaysia. Program ini juga mendapat kerjasama daripada Bank Negara Malaysia (BNM), Polis Diraja Malaysia (PDRM), Pusat Pencegahan Jenayah Kewangan Nasional (NFCC), Suruhanjaya Komunikasi dan Multimedia Malaysia (MCMC) serta Jabatan Perlindungan Data Peribadi (JPDP).

    Majlis Perasmian Penutup Jelajah Anti-Scam Kebangsaan 2023 disempurnakan oleh Timbalan Perdana Menteri Dato’ Sri Haji Fadillah bin Haji Yusof. Turut hadir pada majlis yang sama ialah Menteri Komunikasi dan Digital Fahmi Fadzil; Timbalan Menteri Komunikasi dan Digital Teo Nie Ching; Ketua Setiausaha Negara Tan Sri Dato’ Seri Zuki Ali; bersama-sama Pengerusi Lembaga Pengarah CyberSecurity Malaysia Jeneral Tan Sri Dato’ Sri (Dr.) Haji Zulkifeli Bin Mohd Zin (Bersara); Ketua Pegawai Eksekutif, CyberSecurity Malaysia Dato’ Ts. Dr Haji Amirudin Abdul Wahab; Ketua Pegawai Eksekutif, CelcomDigi Berhad Datuk Idham Nawawi.

    Jelajah Anti-Scam Kebangsaan 2023 bermula di Selangor/Kuala Lumpur (18 Februari 2023), Perlis (20 Mei 2023), Sarawak (2 & 3 September 2023), Sabah (28 & 29 Oktober 2023), dan Kelantan (14 dan 15 November 2023).

  • Aiming to be a leader in innovation and digitalization, CelcomDigi unveiled a stunning new corporate logomark

    CelcomDigi Berhad (“CelcomDigi”) introduced its new corporate logomark, expressing the company’s desire to be its clients’ and the nation’s trusted partner in innovation and digitalization.

    Celcom and Digi have been among the most trusted and most loved brands in Malaysia for three decades. The introduction of the new logomark is  a key milestone in the company’s mission post merger to find innovative ways to advancing Malaysians to achieve everything they aspire to and are inspired by.

    CelcomDigi’s Chief Executive Office, Datuk Idham Nawawi said, “Since the completion of our merger in December 2022, we have been progressively introducing new services, solutions, and innovation. Today, more than just a new livery, our new corporate brand symbolisesa bold new chapter for our customers, for the nation, and for CDzens who power our organization every day. It builds on our brand sprit- ‘Creating a world inspired by you’- to embody three fundamental principles: dynamism, passion for customers, and excellence.

    323 days of achievements

    Since the merger of Celcom and Digi in December 2022, both brands- now under a single corporate entity CelcomDigi Berhad have continued to serve consumer and business customer seamlessly, integrating services and products, introducing new offerings, building the nation’s future digital network, and creating a winning organization staffed by the country’s most talented Malaysians.

    In April 2023, the company commenced a full-scale programme to build Malaysia’s future digital network- integrating and modernizing the widest and fastest 4G network in Malaysia with the latest LTE and 5G- ready technologies. These efforts have uplifted overall network experience for its customers – post-consolidation, customers now enjoy wider coverage as well as improved customer experience.

    The company also introduced new segment offerings for home and fibre, and devices services under CelcomDigi Fibre with Malaysia’s first 1Gbps fibre to every room, and for business segments through CelcomDigi Business. CelcomDigi is also actively spurring digitalisation and 5G For All adoption among consumer and businesses through its affordable 5G device bundles and MY5G series, spearheading 5G thought leadership and promoting SME digitalisation. Most recently, CelcomDigi, via its Innovation Centre and collaborating with DHL, launched the country’s first 5G powered AI autonomous warehouse. The company has also partnered with Yinson Holdings for the development of innovative electric vehicle (EV) services and infrastructure for Malaysian consumers. CelcomDigi have also signed strategic partnership with SK Telecom and VIRNECT in the areas of driving innovation with 5G, AI, and Metaverse applications.

    Delivering the best solutions, offers, and experiences to customers in the age of “digital everything”

    CelcomDigi is commited to be the digital enabler for Malaysians, bringing comprehensive products, innovations and IoT solutions beyond telecommunication services to connect lives everywhere and enhance Malaysians’ digital lifestyle.

    For more information on CelcomDigi, visit www.celcomdigi.com