Bateriku, Malaysia’s leading automotive ecosystem provider, has announced a strategic collaboration with WAHDAH, a prominent mobility and travel technology company specialising in car rental and car-sharing solutions, to enhance mobility support for motorists facing unexpected vehicle breakdowns. Carried under the theme “Car Breakdown? Stay on the Move!”, the partnership is designed to minimise disruptions caused by vehicle downtime by ensuring customers maintain access to reliable transportation while their cars undergo maintenance or repairs.
Known for its extensive ecosystem of roadside assistance, battery replacement, workshop support and automotive care services operating through more than 260 Pitstop locations nationwide, Bateriku continues to strengthen its mission of keeping Malaysians moving. Recognising that vehicle breakdowns can significantly affect work schedules, travel plans and daily responsibilities, the company has joined forces with WAHDAH to offer customers immediate access to replacement mobility solutions whenever their vehicles are temporarily unavailable.
Through this collaboration, motorists no longer need to worry about losing access to transportation during repair periods, including situations where insurance coverage does not include replacement vehicle benefits. Bateriku customers can now be connected directly to WAHDAH’s trusted mobility network, allowing them to secure temporary transportation quickly and conveniently while their vehicles are being serviced.
WAHDAH brings to the partnership a fleet of professionally maintained, roadworthy vehicles that meet high standards of safety, comfort and convenience. Designed to serve customers who require uninterrupted mobility, the service offers a target response time of as fast as one hour, providing a practical solution for individuals who cannot afford prolonged disruptions to their daily routines.
A major highlight of the partnership is its seamless digital booking experience, aimed at simplifying the process of getting customers back on the road. At selected Bateriku Pitstop locations, customers can conveniently scan a QR code displayed at service counters or waiting areas to access WAHDAH’s digital mobility platform. From there, users can instantly browse available vehicles, complete bookings and arrange vehicle collection with minimal interruption to their schedules.
The service rollout will initially focus on key urban mobility zones across the Klang Valley, including Setapak, Batu Caves, Bangsar and Shah Alam, before expanding rapidly to other major regions such as Penang, Ipoh, Melaka, Johor Bahru and Kedah. With one of Malaysia’s largest mobility and car rental networks supported by nationwide operational hubs and digital platforms, WAHDAH enables flexible vehicle pickup and return services across major cities and travel destinations, further enhancing seamless intercity mobility experiences.
According to Bateriku, the partnership represents more than a conventional service enhancement. It reflects the company’s broader commitment to delivering a smarter, more comprehensive mobility ecosystem that prioritises customer convenience, accessibility and continuous connectivity. By integrating WAHDAH’s mobility expertise into its automotive support network, Bateriku aims to ensure customers remain mobile and productive, even when their vehicles are temporarily out of service.
The collaboration also underscores a shared vision between both companies to redefine the future of connected automotive and mobility experiences in Malaysia. Through innovation, operational efficiency and customer-centric solutions, Bateriku and WAHDAH are paving the way for a more integrated ecosystem where roadside assistance and mobility services work hand in hand to support modern motorists.
For more information on how to access these mobility support services during your next vehicle service visit, look for the WAHDAH mobility displays at participating Bateriku Pitstop locations nationwide.
