Maxim E-hailing Malaysia has reaffirmed its position as one of the country’s key mobility providers after officially receiving the final approval letter from the Land Public Transport Agency (APAD), allowing the company to continue its e-hailing operations nationwide. The approval marks the successful completion of a three-month monitoring period, during which Maxim demonstrated full compliance with all regulatory requirements. At a press conference held in Kuala Lumpur, Mushfique Ahmed, Legal Compliance & Government Relation of Maxim Malaysia, highlighted several major areas the company strengthened during this period, including enhancements in the legalization process, driver financial support, onboard system improvements, safety upgrades, and ongoing community-focused initiatives. Throughout the monitoring phase, Maxim submitted all mandatory reports and implemented key improvements, ensuring every driver meets licensing requirements and positioning the company as a fully compliant e-hailing platform in Malaysia.
To reinforce its compliance efforts, Maxim carried out an internal audit of Public Service Vehicle (PSV) and eVP licenses, refined its driver onboarding processes, and enforced stricter inspection protocols. The company also introduced various support measures for driver-partners, including up to RM400 financial assistance for new drivers and a 0% commission incentive for newly approved driver-partners. Collaborations with driving schools further enabled a faster and more cost-effective pathway for drivers to obtain PSV licenses, with Maxim covering the full cost of the licensing process. On the safety front, Maxim rolled out women-only ride options in selected East Coast cities, provided child seats to top-performing drivers in Terengganu, and upgraded its SOS button to ensure faster emergency responses.
In fulfilling its social responsibility, Maxim expanded its support for Persons with Disabilities (OKU) through 0% commission incentives for OKU drivers and improved service accessibility for OKU customers. The company also continued various community initiatives, including Independence Day and Malaysia Day campaigns, transportation assistance for the blind community, blood donation drives, and its collaboration with the Malaysian Association for the Blind through a formal Memorandum of Understanding. These efforts underline Maxim’s commitment to inclusivity and community welfare. According to Hazwan, the company’s spokesperson, the final approval marks a significant milestone, positioning Maxim for a stronger phase of growth and service expansion. He emphasized that Maxim’s mission extends beyond offering e-hailing services—its role is vital in enabling economic participation, particularly for individuals who rely on e-hailing as their primary income source.
Hazwan also noted that Maxim’s wide operational footprint—spanning major cities, suburban regions, and rural areas—reinforces its commitment to providing accessible transportation for all Malaysians. He added that the company’s continuous improvements in safety, driver welfare, and community engagement demonstrate its value as a competitive player in the local e-hailing landscape, helping reduce market monopoly and enhancing mobility across all states. With the final approval secured, Maxim Malaysia is now set to advance its technological capabilities, broaden service offerings, and strengthen partnerships with authorities and local communities as part of its mission to support a modern, inclusive transportation ecosystem. Since launching in Malaysia in 2019 with its first completed order in Kuantan, Maxim has grown into a nationwide service powered by innovative technologies and user-friendly platforms. Its Maxim app and Taxsee Driver app—available across all major app stores—serve millions of users and reflect the company’s ongoing dedication to improving mobility and enabling people to move confidently toward their goals.