HONOR is raising the bar for foldable smartphone ownership in Malaysia with the introduction of a new industry-leading after-sales service plan for its latest flagship foldable device, the HONOR Magic V5.
For the first time, consumers can enjoy a tailored protection package that includes a Worry-Free 1-Year Crack Protection and a 2-Year Quality Assurance plan. This makes the Magic V5 the only foldable phone in the country to offer such comprehensive support and reflects HONOR’s continued commitment to user confidence and satisfaction.
As foldable devices gain traction in the market, concerns over screen durability and repair costs remain a major barrier for many. With repairs averaging RM2,600 for inner screens and RM600 for outer panels, the need for trusted post-purchase care is more important than ever.
With this in mind, HONOR’s service policy ensures users are protected against accidental damage and manufacturing defects. The Worry-Free 1-Year Crack Protection offers one-time screen replacement for both the inner and outer displays in cases of accidental drops or collisions, subject to a minimal labor fee. Meanwhile, the 2-Year Quality Assurance plan covers screen issues such as green lines or water leakage, delivering lasting peace of mind.
To support these service promises, HONOR has equipped 14 service centers across Malaysia to handle on-site foldable repairs. This nationwide network ensures faster turnaround times and reduced downtime for customers.
In terms of product durability, the Magic V5 has been reengineered with advanced structural protection. A triple-layer design includes an alumina-coated anti-scratch outer layer, a reinforced aerospace-grade support structure, and a shock-absorbing inner core made from non-Newtonian fluid. This results in significant improvements in both drop and scratch resistance, while preserving the slim and lightweight profile of the device.
Available in four premium colour options Dawn Gold, Ivory White, Silk Brown, and Black the Magic V5 comes with 16GB RAM and 512GB of storage. Customers who pre-order by 24 July 2025 will receive exclusive gifts worth RM3,497, including a Harman Kardon Onyx Studio 9 speaker, along with the full 1-Year Crack Protection and 2-Year Quality Assurance plan.
The HONOR Magic V5 is available for pre-order now. For more information, visit HONOR’s official website at www.honor.com/my.