MalaysianUpdates

Tag: #DigitalPayments

  • Paydibs Becomes Direct PayNet Participant for DuitNow QR Acceptance

    Paydibs Becomes Direct PayNet Participant for DuitNow QR Acceptance

    Paydibs Sdn Bhd (“Paydibs”), Malaysia’s merchant-first payment gateway, has successfully become a direct participant with Payments Network Malaysia (PayNet) for DuitNow QR (DNQR) acceptance.

    This direct integration represents a significant upgrade to Paydibs’ payment infrastructure. While the company has already been offering seamless DNQR acceptance to merchants nationwide through established third-party arrangements with strategic partners, this move to direct participation with PayNet further strengthens its position as a robust merchant acquirer within Malaysia’s digital payments ecosystem.

    With this enhancement, Paydibs now connects directly to Malaysia’s national payments network for DuitNow QR, building on its earlier direct integration with FPX (Financial Process Exchange). This allows merchants to enjoy unified access to real-time payment rails, covering both online banking via FPX and QR payments via DNQR, all through a single streamlined platform.

    The development comes amid the rapid expansion of QR-based payments in Malaysia. Today, more than 3 million merchants nationwide accept QR payments, following the addition of over 680,000 new DuitNow QR touchpoints in 2025 alone. At the same time, digital payment usage has become deeply embedded in everyday life, with 8.44 billion transactions processed in 2025. Malaysia is now recognised among the world’s leading adopters of QR payments, reflecting the country’s continued progress towards a digital economy.

    As digital payment adoption continues to grow, secure and reliable transactions remain essential. Paydibs addresses this through its dynamic QR functionality, which enhances transaction security while delivering a smooth and efficient checkout experience for both merchants and customers.

    Direct participation with PayNet also enables faster settlement cycles, improved cost efficiencies and greater control over transaction processing. For merchants, this results in improved cash flow visibility and quicker access to funds, supporting better financial management.

    In addition, Paydibs streamlines merchant onboarding and support processes while maintaining stronger oversight across the payment flow. Businesses benefit from a more unified payment experience, with simplified operations, improved visibility and faster access to funds.

    Chief Executive Officer of Paydibs, Tee Kean Kang, said the integration reflects the company’s continued commitment to strengthening its role within Malaysia’s payments ecosystem.

    He said that by going directly with PayNet for DuitNow QR, Paydibs is enhancing its position as a merchant acquirer, enabling faster settlements, greater control and more efficient payment operations for businesses. At the same time, merchants benefit from simplified payment acceptance through a single platform with access to DuitNow QR across banks and eWallets.

    This development builds on Paydibs’ broader infrastructure advancements, including the launch of Paydibs NEO, Malaysia’s first all-in-one smart terminal that integrates QR, card and Buy Now Pay Later (BNPL) functionality into a single device. Together, these initiatives reflect Paydibs’ strategy of strengthening national payment rail connectivity while delivering practical, merchant-first solutions.

    Aligned with Bank Negara Malaysia and PayNet’s objectives to accelerate digital adoption among MSMEs, Paydibs continues to identify meaningful merchant use cases and actively participate in ecosystem initiatives that support the wider adoption of national payment solutions.

    With strengthened multi-rail capabilities and direct connectivity to PayNet, Paydibs is well positioned to support the continued expansion of digital payments in Malaysia while preparing merchants for future enhancements and pilot programmes within the national payment ecosystem.

    For more information, visit Paydibs official website

  • Paydibs Expands PayNet Ecosystem Role Through Direct DuitNow QR Integration

    Paydibs Expands PayNet Ecosystem Role Through Direct DuitNow QR Integration

    Paydibs has strengthened its position within Malaysia’s digital payment ecosystem after successfully onboarding as a direct participant with Payments Network Malaysia (PayNet) for DuitNow QR (DNQR) acceptance. The strategic move marks a significant upgrade to the company’s infrastructure while reinforcing its role as a merchant acquirer that delivers faster, more efficient and streamlined payment solutions for businesses nationwide.

    Prior to this, Paydibs had already been offering seamless DuitNow QR acceptance to merchants through third-party arrangements with strategic partners. However, its new direct integration with PayNet now allows the company to connect directly to Malaysia’s national payment network for DuitNow QR transactions. This also complements Paydibs’ earlier direct integration with FPX (Financial Process Exchange), enabling merchants to access both online banking payments and QR transactions through a single unified platform.

    The development comes at a time when QR payment adoption in Malaysia continues to accelerate rapidly. More than three million merchants across the country now accept QR payments following the addition of over 680,000 new DuitNow QR touchpoints in 2025 alone. At the same time, digital payments have become deeply embedded in daily life, with 8.44 billion transactions processed throughout the year. The growing numbers place Malaysia among the world’s leading adopters of QR payments, reflecting the nation’s continued push toward a digital economy and cashless ecosystem.

    To ensure transactions remain secure and efficient, Paydibs also leverages dynamic QR functionality, enhancing payment security while delivering a smoother checkout experience for both merchants and consumers. Direct participation with PayNet further enables faster settlement cycles, improved operational cost efficiencies and greater control over payment processing.

    For merchants, the enhanced infrastructure translates into better cash flow visibility and quicker access to funds. At the same time, Paydibs simplifies merchant onboarding and payment support processes, offering businesses a more seamless and manageable payment ecosystem that supports stronger day-to-day financial operations.

    Chief Executive Officer of Paydibs, Tee Kean Kang, said the integration reflects the company’s ongoing commitment to strengthening its role within Malaysia’s payment landscape. According to him, direct participation with PayNet for DuitNow QR enables Paydibs to provide faster settlements, greater operational control and more efficient payment services for merchants through a single streamlined platform.

    The move also builds on the company’s broader infrastructure advancements, including the launch of Paydibs NEO, Malaysia’s first all-in-one smart terminal that integrates QR, card and Buy Now Pay Later (BNPL) payment options into one device. These initiatives align closely with the objectives of Bank Negara Malaysia and PayNet in accelerating digital payment adoption among MSMEs across the country.

    With stronger multi-rail payment capabilities and direct connectivity to PayNet, Paydibs is now better positioned to support the expansion of Malaysia’s domestic digital payment ecosystem while preparing merchants for future innovations and pilot programmes within the national payment infrastructure.

  • Visa Perkukuh Ekosistem Pembayaran Pintar Melalui Program Agentic Ready di Malaysia

    Visa, peneraju global dalam pembayaran digital, hari ini melancarkan program Visa Agentic Ready di rantau Asia Pasifik termasuk Malaysia. Program global ini diperkenalkan bagi menyokong ekosistem pembayaran dalam era perdagangan berejen yang semakin berkembang pesat.

    Pada peringkat awal pelaksanaannya, Visa Agentic Ready memberi fokus kepada kesediaan pengeluar dengan menyediakan pendekatan berstruktur untuk menguji, mengesahkan dan memahami transaksi yang dimulakan oleh ejen AI dalam persekitaran terkawal bertaraf pengeluaran. Program ini membolehkan pengeluar menilai sendiri bagaimana ejen AI boleh memulakan serta melengkapkan transaksi bagi pihak pengguna, di samping menguji tahap kesiapsiagaan mereka dalam menyokong perdagangan berejen tanpa menjejaskan elemen kepercayaan, kawalan dan perlindungan yang menjadi tunjang kepada rangkaian Visa.

    Pengurus Negara Visa Malaysia, Previn Pillay berkata, ketika perdagangan semakin bergerak ke arah automasi, aspek kebolehpercayaan, keselamatan dan kawalan pengguna menjadi semakin penting. Menurut beliau, Visa Agentic Ready menawarkan pendekatan yang praktikal dan tersusun kepada pengeluar di Malaysia untuk memahami bagaimana pembayaran yang dimulakan oleh ejen boleh beroperasi dalam rangkaian Visa sebelum teknologi tersebut diperluaskan secara lebih meluas.

    Beliau turut menjelaskan bahawa Visa kini bekerjasama dengan peniaga, platform dan rakan teknologi di peringkat global bagi membolehkan penggunaan perdagangan berpacukan ejen yang dipercayai. Langkah ini bertujuan memastikan pengalaman tersebut dapat diintegrasikan secara lancar ke dalam keseluruhan ekosistem apabila teknologinya semakin matang. Menurutnya, pendekatan ini membantu memastikan inovasi berkembang secara bertanggungjawab sambil pengguna terus mempunyai kawalan terhadap bagaimana dan bila pembayaran dilakukan.

    Visa Agentic Ready dipacu oleh keupayaan teras rangkaian Visa yang menggabungkan token, identiti, pengurusan risiko dan kawalan untuk menentukan bagaimana pembayaran dimulakan ejen yang dipercayai boleh digunakan dalam pelbagai situasi. Inisiatif ini turut memanfaatkan Visa Intelligent Commerce, iaitu portfolio penyelesaian dan inisiatif Visa yang menyediakan pengalaman perdagangan berpacukan AI secara selamat dan dipercayai pada skala besar.

    Bagi merealisasikan perdagangan berejen secara meluas, Visa menekankan kepentingan kerjasama merentas ekosistem pembayaran. Sehubungan itu, beberapa rakan kerjasama daripada 10 pasaran di rantau Asia Pasifik telah menyertai program Agentic Ready termasuk Alliance Bank Malaysia Berhad, CIMB Bank Berhad, Hong Leong Bank dan Maybank di Malaysia. Visa menjangkakan lebih ramai rakan kerjasama akan turut serta apabila program ini diperluaskan kepada lebih banyak peniaga dan pemain ekosistem.

    Ketua Pegawai Perbankan Pengguna Alliance Bank Malaysia Berhad, Gan Pai Li berkata, persediaan untuk pembayaran yang dimulakan oleh ejen tidak boleh dilaksanakan secara bersendirian oleh institusi kewangan. Beliau berkata program seperti Visa Agentic Ready membolehkan pihak bank menguji serta memahami aliran transaksi baharu ini sebagai sebahagian daripada ekosistem pembayaran yang lebih luas dan dipercayai.

    Ketua Pegawai Eksekutif CIMB Malaysia dan CIMB Bank Berhad, Gurdip Singh Sidhu pula berkata teknologi AI kini sedang membentuk semula tingkah laku pengguna dan model perniagaan dengan pantas. Menurut beliau, Visa Agentic Ready mencerminkan visi CIMB untuk menyediakan pengalaman perbankan yang lebih intuitif dan terintegrasi dalam kehidupan harian, selain memberi peluang kepada institusi itu untuk menguji, mempelajari dan bersedia menghadapi pembayaran yang dimulakan oleh ejen AI. Beliau berkata pendekatan tersebut membolehkan CIMB menawarkan perkhidmatan berasaskan AI secara selamat dan bertanggungjawab sambil mengekalkan keyakinan serta kawalan yang diharapkan pelanggan.

    Sementara itu, Pengarah Urusan Perkhidmatan Kewangan Peribadi Hong Leong Bank, Andrew Jong berkata pembayaran yang dimulakan oleh ejen memperkenalkan dimensi baharu terhadap cara transaksi dimulakan dan ditadbir. Menurut beliau, Visa Agentic Ready memberi peluang kepada institusi kewangan untuk mengesahkan senario pembayaran baharu lebih awal, memahami implikasinya dalam situasi sebenar serta menilai bagaimana ia boleh disokong secara bertanggungjawab sebelum diterima secara lebih meluas.

    Ketua Kad, Perkhidmatan Kewangan Komuniti Kumpulan Maybank, B. Ravintharan A/L K. Balakrishnan pula berkata kebolehpercayaan kekal menjadi faktor utama dalam kemunculan kaedah pembayaran baharu. Beliau menjelaskan bahawa Visa Agentic Ready membolehkan Maybank meneroka pembayaran dimulakan ejen dalam persekitaran terkawal sekali gus membantu membina keyakinan dan menilai bagaimana model tersebut boleh diskalakan secara bertanggungjawab tanpa menjejaskan keselamatan serta kawalan pelanggan.

    Melalui persekitaran ujian bertaraf pengeluaran yang terkawal, program ini memperlihatkan bagaimana pembayaran dimulakan ejen boleh dilaksanakan dalam situasi dunia sebenar dan membantu pengeluar membina keyakinan terhadap kaedah pembayaran baharu yang semakin berkembang.

    Inisiatif ini juga menyokong peralihan lebih luas Visa ke arah perdagangan pintar yang boleh diatur cara, di mana maklumat pengesahan dan keupayaan rangkaian yang dipercayai membolehkan pembayaran dilaksanakan secara selamat dan fleksibel berdasarkan niat, konteks serta kawalan pengguna. Dalam situasi lebih banyak proses pembelian diautomasikan, pendekatan ini membantu memastikan ejen AI dapat bertindak secara lancar bagi pihak pengguna sambil memastikan kawalan utama kekal di tangan manusia.

    Visa kini bekerjasama dengan platform dan pembangun AI, peniaga serta rakan ekosistem di seluruh dunia bagi membolehkan pelaksanaan pembayaran dimulakan ejen secara selamat pada skala besar. Visa Agentic Ready membantu memastikan pengeluar bersedia untuk menyokong transaksi tersebut dengan yakin dan selamat.

    Pelancaran di Asia Pasifik ini menyusuli pelancaran program tersebut di Eropah sebelum ini dan dibangunkan berdasarkan maklum balas awal daripada rakan kerjasama global. Ketika ini, program berkenaan tersedia di Australia, Hong Kong, Jepun, Malaysia, New Zealand, Singapura, Korea Selatan, Taiwan, Thailand dan Vietnam. Pihak yang berminat untuk menyertai program Visa Agentic Ready boleh menghubungi wakil akaun Visa untuk maklumat lanjut.

  • Paydibs Launches COD Solution That Integrates Payment and Delivery in One Seamless Process

    Paydibs Launches COD Solution That Integrates Payment and Delivery in One Seamless Process

    Paydibs Sdn Bhd has introduced a new cash-on-delivery (COD) solution designed to streamline the payment and shipment process for merchants by integrating both functions into a single workflow. The newly launched feature allows businesses to manage COD transactions seamlessly from the point of checkout through to fulfilment, offering a more efficient and simplified approach to handling COD orders within one unified system.

    The rollout begins with an initial collaboration with a national logistics provider, with Pos Laju serving as the first fulfilment partner. Paydibs plans to gradually expand the solution to include additional logistics providers in the coming quarter, providing merchants with greater flexibility and wider delivery options as the platform continues to grow.

    With the introduction of this feature, the COD option is now available directly on the Paydibs eCommerce checkout page. Merchants can offer “Cash on Delivery – COD” alongside other payment methods such as credit or debit cards and online banking, creating a seamless and convenient checkout experience for customers. This integration allows merchants to manage multiple payment options within the same platform without the need for separate systems.

    COD remains a popular payment method among Malaysian consumers, largely due to the flexibility and sense of security it provides when making online purchases. However, managing COD orders has traditionally involved operational challenges such as manual tracking, fragmented processes between payment and logistics providers, and complicated reconciliation procedures.

    Paydibs’ new COD feature addresses these challenges by allowing merchants to activate COD directly through their existing Paydibs setup without requiring additional system integration. Through a single dashboard, merchants can oversee both digital and COD payments, monitor order status, track delivery progress, and access settlement information in real time. This consolidated approach helps reduce administrative complexity and provides greater transparency throughout the transaction process.

    The solution also improves operational efficiency by automatically triggering shipment and fulfilment workflows once a COD order is confirmed at checkout. By connecting payment confirmation with the logistics process, the system simplifies order management and reconciliation across the entire transaction lifecycle.

    Tee Kean Kang, Chief Executive Officer of Paydibs

    According to Tee Kean Kang, Chief Executive Officer of Paydibs, COD continues to play a significant role in Malaysia’s eCommerce ecosystem. He explained that the company’s goal is to reduce operational complexity for merchants by creating a unified payment-to-shipment flow that simplifies processes from checkout to fulfilment and final reconciliation.

    By reducing friction in COD management, Paydibs aims to help merchants focus more on growing their businesses while ensuring customers enjoy a smooth and reliable online shopping experience. As the solution expands to include more logistics partners in the future, merchants can expect even greater flexibility in managing deliveries and COD transactions within a single platform.