MalaysianUpdates

Tag: #BusinessTechnology

  • Paydibs Expands PayNet Ecosystem Role Through Direct DuitNow QR Integration

    Paydibs Expands PayNet Ecosystem Role Through Direct DuitNow QR Integration

    Paydibs has strengthened its position within Malaysia’s digital payment ecosystem after successfully onboarding as a direct participant with Payments Network Malaysia (PayNet) for DuitNow QR (DNQR) acceptance. The strategic move marks a significant upgrade to the company’s infrastructure while reinforcing its role as a merchant acquirer that delivers faster, more efficient and streamlined payment solutions for businesses nationwide.

    Prior to this, Paydibs had already been offering seamless DuitNow QR acceptance to merchants through third-party arrangements with strategic partners. However, its new direct integration with PayNet now allows the company to connect directly to Malaysia’s national payment network for DuitNow QR transactions. This also complements Paydibs’ earlier direct integration with FPX (Financial Process Exchange), enabling merchants to access both online banking payments and QR transactions through a single unified platform.

    The development comes at a time when QR payment adoption in Malaysia continues to accelerate rapidly. More than three million merchants across the country now accept QR payments following the addition of over 680,000 new DuitNow QR touchpoints in 2025 alone. At the same time, digital payments have become deeply embedded in daily life, with 8.44 billion transactions processed throughout the year. The growing numbers place Malaysia among the world’s leading adopters of QR payments, reflecting the nation’s continued push toward a digital economy and cashless ecosystem.

    To ensure transactions remain secure and efficient, Paydibs also leverages dynamic QR functionality, enhancing payment security while delivering a smoother checkout experience for both merchants and consumers. Direct participation with PayNet further enables faster settlement cycles, improved operational cost efficiencies and greater control over payment processing.

    For merchants, the enhanced infrastructure translates into better cash flow visibility and quicker access to funds. At the same time, Paydibs simplifies merchant onboarding and payment support processes, offering businesses a more seamless and manageable payment ecosystem that supports stronger day-to-day financial operations.

    Chief Executive Officer of Paydibs, Tee Kean Kang, said the integration reflects the company’s ongoing commitment to strengthening its role within Malaysia’s payment landscape. According to him, direct participation with PayNet for DuitNow QR enables Paydibs to provide faster settlements, greater operational control and more efficient payment services for merchants through a single streamlined platform.

    The move also builds on the company’s broader infrastructure advancements, including the launch of Paydibs NEO, Malaysia’s first all-in-one smart terminal that integrates QR, card and Buy Now Pay Later (BNPL) payment options into one device. These initiatives align closely with the objectives of Bank Negara Malaysia and PayNet in accelerating digital payment adoption among MSMEs across the country.

    With stronger multi-rail payment capabilities and direct connectivity to PayNet, Paydibs is now better positioned to support the expansion of Malaysia’s domestic digital payment ecosystem while preparing merchants for future innovations and pilot programmes within the national payment infrastructure.

  • Paydibs Launches COD Solution That Integrates Payment and Delivery in One Seamless Process

    Paydibs Launches COD Solution That Integrates Payment and Delivery in One Seamless Process

    Paydibs Sdn Bhd has introduced a new cash-on-delivery (COD) solution designed to streamline the payment and shipment process for merchants by integrating both functions into a single workflow. The newly launched feature allows businesses to manage COD transactions seamlessly from the point of checkout through to fulfilment, offering a more efficient and simplified approach to handling COD orders within one unified system.

    The rollout begins with an initial collaboration with a national logistics provider, with Pos Laju serving as the first fulfilment partner. Paydibs plans to gradually expand the solution to include additional logistics providers in the coming quarter, providing merchants with greater flexibility and wider delivery options as the platform continues to grow.

    With the introduction of this feature, the COD option is now available directly on the Paydibs eCommerce checkout page. Merchants can offer “Cash on Delivery – COD” alongside other payment methods such as credit or debit cards and online banking, creating a seamless and convenient checkout experience for customers. This integration allows merchants to manage multiple payment options within the same platform without the need for separate systems.

    COD remains a popular payment method among Malaysian consumers, largely due to the flexibility and sense of security it provides when making online purchases. However, managing COD orders has traditionally involved operational challenges such as manual tracking, fragmented processes between payment and logistics providers, and complicated reconciliation procedures.

    Paydibs’ new COD feature addresses these challenges by allowing merchants to activate COD directly through their existing Paydibs setup without requiring additional system integration. Through a single dashboard, merchants can oversee both digital and COD payments, monitor order status, track delivery progress, and access settlement information in real time. This consolidated approach helps reduce administrative complexity and provides greater transparency throughout the transaction process.

    The solution also improves operational efficiency by automatically triggering shipment and fulfilment workflows once a COD order is confirmed at checkout. By connecting payment confirmation with the logistics process, the system simplifies order management and reconciliation across the entire transaction lifecycle.

    Tee Kean Kang, Chief Executive Officer of Paydibs

    According to Tee Kean Kang, Chief Executive Officer of Paydibs, COD continues to play a significant role in Malaysia’s eCommerce ecosystem. He explained that the company’s goal is to reduce operational complexity for merchants by creating a unified payment-to-shipment flow that simplifies processes from checkout to fulfilment and final reconciliation.

    By reducing friction in COD management, Paydibs aims to help merchants focus more on growing their businesses while ensuring customers enjoy a smooth and reliable online shopping experience. As the solution expands to include more logistics partners in the future, merchants can expect even greater flexibility in managing deliveries and COD transactions within a single platform.