MalaysianUpdates

Tag: #ASEANTech

  • Tune Talk Becomes a Fully Independent Cloud-Native Mobile Network Operator in ASEAN

    Tune Talk Becomes a Fully Independent Cloud-Native Mobile Network Operator in ASEAN

    Tune Talk, one of Malaysia’s most recognised mobile brands, has successfully completed its transformation into a fully independent, cloud-native mobile network operator (MNO) through a strategic partnership with Mavenir, a network software provider specialising in AI-driven mobile infrastructure. This milestone enables Tune Talk to manage its network systems end-to-end, unlocking greater speed, agility and innovation as it prepares for its next phase of growth.

    The transformation is driven by the adoption of Mavenir’s cloud-native OSS and BSS solutions, which provide Tune Talk with full control over its network operations and digital service platforms while establishing a strong software-based foundation for future expansion. By modernising its OSS and BSS layers, Tune Talk now operates an independent, software-defined network that supports faster service deployment, more personalised AI-driven customer experiences and enhanced network reliability.

    This new architecture has already accelerated the rollout of various digital offerings, including MyDigital ID integration, Mastercard ID Theft Protection, complimentary Personal Accident Insurance, foodpanda benefits, as well as in-app streaming services such as drama and gaming subscriptions. At the same time, Tune Talk’s cloud-native operational environment incorporates zero-touch processes and self-healing automation, improving overall network stability while reducing operational overheads.

    Looking ahead, the second phase of this transformation will further strengthen Tune Talk’s AI-driven capabilities through advanced orchestration and next-generation BSS. These enhancements are expected to boost network performance, speed up service delivery and unlock new revenue streams through more contextual and personalised offerings.

    Tune Talk CEO Gurtaj Singh Padda described the achievement as the beginning of a new chapter for the company, reinforcing its ambition to build a smarter and more agile mobile network for Malaysia and beyond. He highlighted that these capabilities enable the company to move faster, scale personalisation and deliver greater value through AI-driven innovation for its growing customer base.

    Mavenir President and CEO Pardeep Kohli expressed pride in successfully delivering the first phase of the partnership, noting that Tune Talk’s commitment to continuous innovation aligns with Mavenir’s cloud-native approach. He emphasised that such an approach is essential in providing the speed, flexibility and efficiency required to meet evolving customer demands.

    With this deployment, Tune Talk now serves as a benchmark for cloud-native MNO operations not only in Malaysia but across the ASEAN region, demonstrating how modern OSS and BSS architectures can accelerate operator independence, enhance agility and support long-term digital transformation.

    In conjunction with this milestone, Mavenir, in collaboration with Mobile World Live, will host a panel discussion at Mobile World Congress Barcelona #MWC26 titled “Built for More, Bound by Less: The Rise of a New Breed of MNO Embracing AI, Cloud and 5G.” The session will take place at Mavenir’s stand in Hall 2, 2H60 on Monday, 2 March from 1:15 PM to 1:45 PM, featuring Tune Talk CEO Gurtaj Singh Padda alongside industry speakers. The discussion will explore how mobile networks can thrive by combining cloud-native architectures, AI-driven insights and flexible monetisation strategies to differentiate through customer experience rather than price.

  • Timor-Leste and Zchwantech Forge Historic Partnership to Build a Sovereign AI-Driven Digital Nation

    Timor-Leste and Zchwantech Forge Historic Partnership to Build a Sovereign AI-Driven Digital Nation

    The Government of the Democratic Republic of Timor-Leste and Malaysian technology architect Zchwantech Sdn. Bhd. have announced plans to establish a strategic partnership aimed at co-developing a sovereign, AI-powered national digital ecosystem. The announcement follows a successful high-level delegation visit to Kuala Lumpur and represents a major milestone in Timor-Leste’s long-term digital transformation agenda under the Timor Digital 2032 vision.

    The proposed collaboration focuses on building secure, future-ready national digital systems anchored in sovereignty, resilience and sustainable nation-building. Zchwantech, known for its end-to-end technology capabilities, is expected to play a key role in delivering sovereign digital infrastructure, cybersecurity frameworks, AI-driven platforms and governance models tailored to national needs.

    According to Zchwantech Chairman Datuk Seow Gim Shen, the partnership is designed to go beyond technology deployment. It aims to support Timor-Leste in developing trusted national systems that safeguard data sovereignty while enabling long-term operational resilience. This approach positions digital infrastructure as a strategic national asset rather than a standalone technology project.

    Zchwantech Executive Director Mr. Alex Chan emphasized that technology transfer and local capability development are central to the collaboration. By working closely with Timor-Leste’s institutions, the initiative seeks to ensure that local teams are equipped with the skills and knowledge required to operate, manage and progressively enhance national digital platforms. This model supports long-term sustainability and allows solutions to evolve in line with national priorities.

    As an initial step, both parties will conduct a feasibility study for a National Sovereign AI Cloud and Data Centre to be located within Timor-Leste and designed to Tier 3+ standards. This in-country infrastructure is intended to serve as the backbone for national digital services, strengthening cybersecurity, data sovereignty and continuity of operations.

    Building on this foundation, the partnership will explore the development of an AI-enhanced National Digital Identity system that integrates advanced biometrics and artificial intelligence. Envisioned as a unified digital key, the Digital ID platform aims to provide secure access to public services, social benefits and financial systems, enhancing inclusion, transparency and governance.

    The collaboration will also assess secure and smart border management solutions, including automated e-Gates, advanced biometric verification and predictive analytics. These initiatives are expected to improve national security, streamline traveler processing and enhance the overall tourism experience.

    Looking ahead, future phases of cooperation may extend to public service innovation initiatives such as smart healthcare, AI-optimized agricultural logistics, predictive maintenance for public infrastructure and personalized digital education platforms. In parallel, both parties will study the establishment of a Digital Trade Facilitation Corridor, including a National Single Window and AI-driven logistics systems, to improve customs efficiency, reduce trade costs and strengthen cross-border connectivity.

    Commenting on the initiative, Mr. Benigno Humberto Gregorio Da Cruz, Chief of Staff for the Minister of State Administration, said the partnership reflects Timor-Leste’s commitment to empowering its people through technology. He noted that the collaboration with Zchwantech represents a strategic move to build sovereign digital capabilities that will support equitable access to services and accelerate national development in line with the Timor Digital 2032 vision.